| Dubai Customs World is an organization under Ports, Customs and Free Zone Corporation. |
| |
| Vision & Mission |
To be the most reliable customs resource pool in the world.
To continuously develop and modernize customs systems, processes and policies, build customs capacity to facilitate and influence international trade flow, protect society and inspire world economy development. |
| |
| Strategic Goals |
| DCW aims to achieve the following goals for the Local, Regional and International Customs Administrations and Organizations. |
- Develop, modernize and manage.
- Conduct high quality economic and customs research studies and provide the findings.
- Provide capacity building, training and technical assistance.
- Maintain strategic relationships with the stakeholders and to ensure best deliverables.
- Ensure staff professionalism and work performance, for providing best customs pratice standards.
|
| |
| Our Business Approach |
| Apart from the best organizational structure, we work as a team to achieve the best results. At DCI we |
- Value our people.
- Trust and respect each other.
- Share knowledge and communicate honestly.
- Focus on performance exellence, business creativity, innovative and result oriented.
- Manage our time to achieve cost effective and best results.
- Act with honesty, integrity and enthusiasm.
- Value our belonging to PCFC.
- Seek to act as exemplar among PCFC people.
- Access to IT in place to ensure operational efficiency.
- Interact with our stakeholders and clients through effective channels of communication.
- Assess our service quality through clients satisfaction measurement.
- Use world quality standards in measuring our performance.
- Accountability and Transparency.
|
| |
| Main Stakeholders |
| Internal Stakeholders |
- PCFC Executive Chairman
- DCW Board of Directors
- Dubai Customs
- Dubai International
- PCFC Legal Department
- PCFC Finance Department
- PCFC HRD
- PCFC IT
|
| Local Stakeholders |
- Federal Customs Authority
- UAE Customs Counsel
|
| Regional Stakeholders |
- GCC Customs Union
- GCC Secretariat General
|
| International Stakeholders |
- World Customs Organization
- WTO
- Customs Regional Office for Middle East
- Euro Customs Union
- African Customs Union
- HM Excise Duty - USA Customs
|
| |
